At BaseRates.io, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Overview
BaseRates.io does not sell your data. We only use connected platform data to calculate influencer rates. All data is encrypted and securely stored using industry-standard security practices.
Information We Collect
We collect the following types of information:
- Account Information: When you create an account, we collect your email address, name, and password (which is securely hashed).
- Social Media Platform Data: When you connect your social media accounts (such as Instagram, TikTok, YouTube, or X), we collect data such as follower count, engagement rates, and account handles. This data is used exclusively to calculate accurate rate cards.
- Usage Information: We collect information about how you interact with our platform, including pages visited and features used.
- Device Information: We collect information about the device you use to access our service, including browser type, IP address, and operating system.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Calculate accurate rate cards based on your social media metrics
- Process transactions and send related information
- Send administrative messages, updates, and security alerts
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize your experience on our platform
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. All data is encrypted both in transit and at rest. We use industry-standard security practices, including:
- Encryption of personal data
- Regular security assessments and testing
- Access controls and authentication procedures
- Regular backups and disaster recovery planning
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- With Your Consent: We may share your information with your consent or at your direction.
Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- The right to access your personal data
- The right to rectify inaccurate personal data
- The right to request the deletion of your personal data
- The right to restrict the processing of your personal data
- The right to data portability
- The right to object to the processing of your personal data
To exercise these rights, please contact us at privacy@baserates.io.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Children's Privacy
Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@baserates.io.